Customer Testimonials

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DealerRater Apr 21, 2021

I went in to the dealership to test drive a 2015 Jeep Cherokee. I was greeted by staff who were very friendly and quick to answer all questions. SJ was very helpful! The only criticism I have was that the paperwork process took close to 5 hours and my car was not ready to drive home that day. Other than that, I had a positive experience and would recommend this dealership to others!

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DealerRater Jan 29, 2021

I had a really great experience with Sasha to get a very good deal for my first finance vehicle!!! Really happy with everything fit my needs

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DealerRater Jan 3, 2021

I had been searching for a yellow Jeep renegade for quite sometime, ran into many bad dealerships. But upon finding this one I was contacted promptly. They brought the test drive to my home and Sasha made everything so simple easy and pleasant. I am so happy and satisfied with my purchase

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DealerRater Jul 7, 2020

I had a wonderful experience at Walser Auto yesterday. I purchased an Audi Q5 and it is in great condition. Thank you Sasha and Kelly for your great service, and a special thanks to the general manager for staying involved from start to end.

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DealerRater Apr 26, 2020

Scott Hurley was great to work with! He worked diligently to help me find what I was looking for while being straight up and keeping a sense of humor! I would definitely recommend Scott to anyone in search of a vehicle.

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DealerRater Apr 25, 2020

I had a great experience today working with Sasha and would recommend her to anyone without reservation. Due to a deer strike which totaled my last car, I was in need of transportation. After 4-5 days looking at listings in the internet I was pretty certain I had found my next ride. After five minutes driving it, I was ready to purchase. As it was an older model and I had already done my searching online already, I appreciated that she did not try to have me look at other (more expensive) options, there was no pressure from her at ...

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DealerRater Apr 17, 2020

Good support and warranty coverage for used cars. They let the car sell itself, or not, with no pressure and facts. Their used car prep was well done and thorough. I would recommend this store over many others. 7/29/2020 The car was sold to me with 2 sets of key fobs but on the way out one set did not work. Two weeks later they can't find the second key so I'm out of luck. They will not replace it. Now found a splash guard under the engine was missing. So far it has cost me over $500 for stuff I ...

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DealerRater Feb 5, 2020

By far, the best car purchase experience I ever had thanks to Mark Albers. I will definitely recommend Walser Experienced Autos to family and friends.

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DealerRater Oct 13, 2019

I don't usually write these things, but I feel obligated to give these folks a "Thumbs-up" across the board. Dan Ogdahl and entire management team were amazing. After test drive found a slight wobble in steering and they offered to repair the steering and replace the tires both parts and labor for no added cost. I will tell everyone I know about this place. Go here first- you will not want to go elsewhere.

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DealerRater Apr 18, 2019

I highly recommend Walser Experienced Auto in Burnsville. Jake, was extremely knowledgeable regarding the Toyota Prius we purchased. Mark, was very thorough with explaining all the functionality of the car and getting us through the financing. We had a minor situation after we bought the car and the Walser Experienced Auto team handled it like champs! After a 9:51pm email regarding a mismatched wheel, literally 4 minutes later Randy, requested to order a wheel as a replacement. Parts manager Jaz identified in the pictures I sent as only missing a hubcap. Without a beat they asked me to stop back and ...

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DealerRater Apr 1, 2019

I wish I could present a PowerPoint about how great these guys are. I plan on recommending them to everyone I know. This was my first car financing thing and I’m so glad I chose Walser. Everyone was very friendly and answered all the dumb newbie questions I had. I mainly worked with Tim, Jake, and Danielle. Tim is a very nice, chill, cool guy who explained the whole process to me in a way I could understand. He helped me settle on a Toyota Corolla and never pressured me to purchase anything. VERY patient guy. Danielle and Jake ...

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DealerRater Jan 8, 2019

They worked hard to find fussy me the perfect car. Great customer service, honest and thorough. I'm hooked for life. This is how purchasing a car should be.

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DealerRater Dec 10, 2018

Purchasing a used Toyota Rav4 from Mark Albers was a simple, comforting, and exciting experience. He was extremely patient and thoughtful during our process as my parents and I had many questions along the way from conversations, phone calls, appointments, test driving, paperwork, to payments. Thank you Mark, for all you did!

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DealerRater Nov 27, 2018

I purchased a Nissan several months back. There was an issue and management advocated for me even though they were under no obligation to do so. They listened to my understanding of the situation and made a decision that was not only advantageous for me as a consumer but truly understood their commitment to no nonsense business decisions. They broke policy to make sure things were done right. Randy, the sales manager, showed true integrity and selflessness to make sure that I could be counted on as a client for life. He did his job flawlessly and I cannot remember ...

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DealerRater Jun 13, 2018

Randy and his team (Tim, Kelly and everyone we interacted with) went above and beyond to make sure we found the perfect car. I would recommend this dealership to anyone looking for a great quality used car and a really positive buying experience!

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DealerRater Aug 22, 2017

We have bought both of our kids their cars from Kelly Morrisette here at Walser. She helped us pick an appropriate car for each of our kids and make sure that they were comfortable in the car, answered all of our questions, and gave us many cars to choose from. When it came down for us to choose, Kelly M helped us figure out what was important to us and my kids! That was impressive! We were not rushed! Our questions and concerns were answered and my kids, my husband and myself have been very pleased with the service, our ...

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DealerRater Aug 5, 2017

Larry and Randy did everything in their power to get me my dream car. I have horrible credit and decent income and they managed to do what 15 other dealerships couldn't. When I tell you they worked a miracle I'm not exaggerating😁

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DealerRater May 24, 2017

I went into the dealership with little to no hope of getting a car. I'll be honest, times get rough and I was trying to get a car with a recent repossession on my credit history! Jim & Kelly went ABOVE AND BEYOND to help me get a car that not only fit my personality, but also fit my wallet! Not once did I ever feel judged about the situation I found myself in. Kelly kept reminding me that "Life happens!" Which I found very comforting. Jim was so patient and let me test drive car after ...

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DealerRater Apr 8, 2017

Larry did a wonderful job assisting me in finding the vehicle that suited for me best. I definitely would recommend anyone who's looking to purchase a vehicle to stop by, and look for Larry.

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DealerRater Feb 25, 2017

Larry Lesniak helped us in our car buying process. He was great with our whole family (little ones too!). No pressure, very kind, honest, polite, and curtious. Would love to work with him again in the future.

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DealerRater Feb 17, 2017

I always wanted a corvette and after searching for a few evenings and mading some inquire, I soon leaned that I did not want to buy from a private seller, as what they told me about their cars never matched up with Car Fax. I found a Vette at Walser Experienced Autos and made a call. Larry Lesniak answered my call and after only asking a couple of questions, he offered to send me the Car Fax report on the car. I went to look at the car and Larry greeted me at the door and went over the car ...

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DealerRater Jan 26, 2017

Went to buy a car for my niece and Dhylan helped us. He answered all our questions and was very patient with us. The car works greats. Got a great deal. Very good service.he took a lot of time to help us out to buy the right car for a college student.

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DealerRater May 10, 2016

My car had seen its better days and with poor credit and no money to put down, Walser was able to get me in a car that I fell in love with while keeping me within my budget. Lots of patience from Jim while test driving many vehicles and Kelly worked hard to get my financing approved! Great group of people to work with!

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DealerRater May 19, 2015

I went into Experiened Autos, due to a car my brother had seen in there lot. This was my very first car I have ever purchased on my own, so I was really nervous about being overwhelmed with new car buying experiences. I called and talked to Kelly and set an appointment. I went in to go test drive the car, I sat with Kerry Culver and he explained everything to me in a stressfree enviroment. He was great help and he did not pressure me into buying the car, I fell in love with the car and decided to ...

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DealerRater Nov 5, 2012

I was buying my first car, the whole experience of investing in your first car was overwhelming as it is and the first few cars we looked at other dealerships were horrifying, made the whole experience of looking for a car dreadful and not fun. Only if I knew there would be better choices at Walser Experienced I would have just started there and not wasted my time at the other dealerships. Everyone at the dealership was helpful and understanding, when we walked in even though Mark was helping us, others offered us refreshments and made sure we were taken ...

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DealerRater Oct 31, 2012

Our son was looking for his first car, and the first few we looked at were AWFUL. So we looked to our favorite salesman at Walser Burnsville Mazda to help us out. Scott Myers, at Walser Mazda sent us to the Walser Experienced Autos, also in Burnsville. The 'experience' was all we could have hoped for. The lot was full of options, more than was on the website, and the staff was beyond helpful. Mark Albers was able to get him into a great vehicle, in his price range and the process was very easy and as stress free as ...

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DealerRater Aug 8, 2012

I stopped in and ended up dealing with Larry on a used car. He was extremely helpful, friendly and low/no pressure. The most impressive aspect of shopping from Walser was the 3 day money back guarantee. After driving the car for a couple days, we realized it just wasn't the car for us. I anticipated that the employees would make the return a very difficult process. After we explained our reasons for the return, the manager did not require that we complete lots of paperwork, and did not pressure us to attempt to select another car before leaving. It ...

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